Store Policy
Shipping and Returns
Expected delivery times to UK
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Canvas Prints
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4-8 days
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Framed Prints
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Black Frame
5-7 days other than square frames which are 11-14 days
Red Oak Frame
11-14 days
White Frame
5-7 days other than square frames which are 11-14 days
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Unframed Prints
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3-5 days
other than 5 x 7 and 20 x 30 which is 9-12 days
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Framed prints shipping
Black or White Framed Prints (not square) - 4 to 6 days
Square Framed Prints - 10 to 13 days
Red Oak Framed Prints - 10 to 13 days
Unframed prints
4 - 6 days
4 - 6 days
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Shipping rates
UK
FREE SHIPPING ON ALL ORDERS OVER £100!
Orders under £100 - £3.99
Express shipping available at checkout £10
USA
FREE SHIPPING ON ALL ORDERS OVER £100!
Orders under £100 - £4.99
Australia
FREE SHIPPING ON ALL ORDERS OVER £100!!
Orders under £100 - £4.99
Canada
Orders under £100 - £4.99
Orders over £100 - FREE
Europe
Orders under £100 - £4.99
Orders over £100 - FREE
Worldwide
Orders under £100 - £4.99
Orders over £100 - FREE
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Returns
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All our orders are made to order so we are unable to accept returns. If your product is defective, please contact us with pictures and a description and we will forward to our suppliers and try to resolve the issue
Privacy Policy
Privacy policy
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This privacy policy sets out how www.Stunningwallart.com uses and protects any information that you give www.Stunningwallart.com when you use this website.
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www.Stunningwallart.com is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
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www.Stunningwallart.com may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
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What we collect
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Name and payment details
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Contact information including email address
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Demographic information such as postcode, preferences and interests
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Other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
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To process your order and obtain payment
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Internal record keeping
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We may use the information to improve our products and services
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We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
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From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests
Security
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We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
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A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
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We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
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Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
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You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
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Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
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Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
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If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us
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We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
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You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to us at: www.Stunningwallart.com
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If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.
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FAQ
This section will be completed soon.
Payment Methods
- Credit / Debit Cards
- PAYPAL
Terms of Service
Definitions In this agreement:
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“Carrier” means any person or business contracted by us to carry Goods from us to you, whether all or part of the distance.
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“Our Web Site” means the entire computing hardware and software installation that is or supports www.Stunningwallart.com
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“Goods” means any of the Goods we offer for sale on www.Stunningwallart.com
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“Content” means information in any form published on www.Stunningwallart.com by us or any third party with our consent.
Our contract with you These terms and conditions apply:
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so far as the context allows, to you as a visitor to our web site; and
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in any event to you as a buyer or prospective buyer of our Goods.
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Goods advertised may not be available.
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We shall accept your order by e-mail confirmation. Our message will also confirm details of your purchase and tell you when we shall despatch your order.
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We may change these terms from time to time. The terms that apply to you are those posted here on Our Web Site on the day you order Goods.
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All descriptions, colours and sizes of the canvases are as indicated on our web site although some very minor variations may occur during manufacture. Accordingly, any such description shall not form part of this Agreement.
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If for any reason we are unable to offer you the canvas you have ordered, we will offer you alternatives before we despatch your order. If this happens you may:
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accept the alternatives we offer;
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cancel your order;
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leave the order valid (where you have ordered more than one canvas), but tell us to omit the item that cannot be supplied.
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If we owe you money (for this or any other reason), we will credit your credit or debit card as soon as reasonably practicable but in any event no later than 30 days from the date of your order.
Price and Payment
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You must pay us the full price of your order before we will send any part of it.
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Banking charges by the receiving bank on payments to us will be borne by us. All other charges relating to payment in a currency other than pounds Sterling (GBP) will be borne by you.
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Any details given by us in relation to exchange rates are approximate only and may vary from time to time.
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You will pay all sums due to us under these terms by the means specified without any set-off, deduction or counterclaim.
Information you give us
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You agree that you have provided, and will continue to provide accurate, up to date, and complete information about yourself. We need this information to provide you with the Goods.
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We will use our reasonable endeavours to respond to any point of dissatisfaction by you, provided you contact us within a reasonable time frame.
Delivery
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Deliveries will be made by the Carrier to the address stipulated in your order. You must ensure that someone is present to accept delivery.
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If we are not able to deliver your Goods within 30 days of the date of your order, we shall notify you by e-mail to advise you of this and arrange another date for delivery or an option to cancel your order.
Taxes, duties and import restrictions
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You are responsible for purchasing Goods which you are lawfully able to import and for the payment of import duties and taxes of any kind levied in your country of residence.
Goods returned
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Because you are buying the Goods by mail order, you may have a right of cancellation. If you do, (and only if you do), these are the terms which apply:
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You must tell us you wish to cancel within 14 days of your receipt of the Goods;
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In any event, you may not cancel orders for specially commissioned or personalised goods (this particularly relates to canvas art pictures created with an image you have provided us with or where you have asked us to alter a picture, advertised on the website, to suit your specific requirements;
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We would request the goods be returned to us within 30 days of your telling us you wish to cancel with both goods and all packaging in their original condition securely wrapped/package including any delivery slip provided by us (where applicable)
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Please note we can not accept the return of any goods that have been damage in the Transit. In the event the goods are not returned in there original condition you will be requested to have the goods collected. It will then be your responsibility to re coupe any loss or damages from your courior company. All goods returned are at your risk and cost.
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After we have received the Goods, we will credit your credit or debit card with the full purchase price of the goods. We request items are returned no later than 30 days from the date of receipt;
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If you do not return the Goods to us, you are still liable to us for the cost.
Disclaimers
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We or our Content suppliers may make improvements or changes to Our Web Site, the Content, or to any of the Goods, at any time and without advance notice.
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Our Web Site contains links to other Internet web sites. We have neither power nor control over any such web site. You acknowledge and agree that we shall not be liable in any way for the Content of any such linked web site, nor for any loss or damage arising from your use of any such web site.
Content and Intellectual Property Rights
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Title, ownership rights, and intellectual property rights in the Content whether provided by us or by any other Content provider shall remain the sole property of us and / or the other Content provider. We will strongly protect its rights in all countries.
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You may not copy, modify, publish, transmit, transfer or sell, reproduce, create derivative works from, distribute, perform, display, or in any way exploit any of the Content, in whole or in part, except as is expressly permitted in this agreement. You may download or copy the Content only for your own personal use, provided that you maintain all copyright and other notices contained in such Content. You may not store electronically any significant portion of any Content.
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If you believe that your work has been copied, distributed or used on the website in a way that constitutes copyright or trademark infringement, please contact us.
Indemnity
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You agree to indemnify us against any claim or demand, including reasonable lawyers’ fees, made by any third party due to or arising in any way out of your use of Our Web Site, or the infringement by you, or by any other person using your computer, of any intellectual property or other right of any person.
Contractual Limitation
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Where we provide Goods without specific charge, then it (or they) is deemed to be provided free of charge, and not to be associated with any other service for which a charge is made. Accordingly, there is no contractual nor other obligation upon us in respect of any such goods.
Dispute Resolution
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In the event of a dispute arising out of or in connection with these terms or any contract between you and us, then you agree to attempt to settle the dispute by engaging in good faith with us in a process of mediation before commencing arbitration or litigation.
Force majeure
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We are not liable for any breach of our obligations resulting from causes beyond our reasonable control.
Governing Law
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This Agreement shall be governed by and construed in accordance with the law of England. This agreement shall not be governed by the United Nations Convention on Contracts for the International Sale of Goods, the application of which is hereby expressly excluded.